FRAME.care is online coaching that connect, empower and uplift people through their journey out of depression and anxiety. It combines the science of mental health and evidence-based approaches.
The coach’s dashboard consist of all the training materials along with processing payment, text messages and notes.
While in session, the coach turns on the module presentation slides for the client to view during their session.
Different modules offer a new set of questions to guide the coach during each session.
As a client goes through each module with their coach, the coach and client are able to view the same screens.
As time went on and clients were moving away from depression to a manageable state, some clients prefer to receive their sessions via text rather than phone and video.
OUTCOME: We were able to help every client manage their depression or anxiety that came through FRAME.care.
LEARNINGS: As more clients came, we didn’t have enough coaches to pair up with the different areas clients wanted to work on. As some graduated from managing their depression and anxiety, they wanted to work on career goals or marriage issues.
GROWTH: Build a network of coaches that have expertise in different areas of life. Build and expand the modules that we currently have to allow for life time value.